CleverTap vs Convin

CleverTap has a disclosed valuation of $775M, while Convin's valuation is not publicly available, making a direct size comparison difficult. CleverTap employs 450 people.

CleverTap has raised more in total funding at $303M, compared to Convin's $10M — a gap of $293M. Combined, the two companies have completed 4 known funding rounds.

CleverTap holds the higher Awaira Score at 65/100, compared to Convin's 55/100. The Awaira Score is a composite metric factoring in valuation, funding, stage, team size, and market presence — a 10-point gap that reflects meaningful differences in scale or traction.

CleverTap was founded by Sunil Thomas in 2013. Convin was founded by Bharat Patidar in 2020. Visit each company's profile on Awaira for a full founder biography.

CleverTap: CleverTap is an Indian enterprise AI platform founded in 2013 that specializes in customer engagement and retention automation. The company provides a cloud-based platform enabling businesses to deliver personalized customer experiences across multiple channels including mobile, web, email, and push notifications. CleverTap's core technology leverages machine learning and behavioral analytics to segment audiences, predict customer churn, and automate targeted messaging campaigns. The platform combines customer data integration, real-time analytics, and AI-driven engagement tools, allowing enterprises to track user journeys and optimize conversion funnels. CleverTap serves global clients across e-commerce, financial services, gaming, and SaaS sectors. The company has achieved a $0.8 billion valuation following Series D funding rounds, with total funding reaching $303 million. This positions CleverTap among India's most well-funded enterprise AI companies. Competitively, CleverTap operates in the customer data platform and marketing automation space, competing with players like Segment, mParticle, and established marketing cloud providers. The company's differentiation centers on real-time personalization capabilities and mobile-first approach. CleverTap demonstrates consistent growth trajectory through enterprise customer expansion and platform feature development, having established offices across multiple continents including North America, Europe, and Asia-Pacific. CleverTap combines customer data platform functionality with AI-powered engagement automation, distinctly positioning itself for mobile-first markets and emerging economies. Convin: Convin is a conversation intelligence platform that records, transcribes, and analyzes sales and support calls to generate automated coaching, compliance monitoring, and performance benchmarking for contact centers. The platform uses AI to identify winning conversation patterns, flag compliance violations, and auto-score agent performance without manual review.\n\nThe company raised approximately $10M in Series A funding and serves inside sales teams and contact centers in BFSI, edtech, and insurance sectors across India. Convin's auto-quality-assurance feature allows contact center managers to evaluate 100% of calls rather than the traditional 2-5% manual sampling rate.\n\nThe contact center AI market in India is substantial, driven by the country's large outsourced services industry. Convin competes with established players but differentiates through a focus on automated QA and real-time agent guidance, reducing the cost and delay of manual performance management in high-volume call environments.

CleverTap was founded first in 2013, giving it 7 years of additional market experience. Convin was founded later in 2020. In AI, even a year or two of head start can translate into significantly more training data, customer relationships, and institutional knowledge.

CleverTap has approximately 450 employees, while Convin has approximately 50-200. A larger team often signals higher revenue or venture backing, but in AI, smaller teams are increasingly capable of building at scale.

Yes, CleverTap and Convin are direct competitors — both operate in the Enterprise AI space and likely target overlapping customer segments. This comparison is especially relevant for buyers evaluating both platforms.