Verloop.io vs Adept

Adept has a disclosed valuation of $1B, while Verloop.io's valuation is not publicly available, making a direct size comparison difficult. Adept employs 200 people.

Adept has raised more in total funding at $415M, compared to Verloop.io's $12M — a gap of $403M. Combined, the two companies have completed 5 known funding rounds.

Adept leads with an Awaira Score of 76/100, while Verloop.io sits at 55/100. That 21-point gap reflects real differences in funding, scale, and traction — it's not a vanity metric.

Verloop.io was founded by Gaurav Singh in 2015. Adept was founded by David Luan in 2022. Visit each company's profile on Awaira for a full founder biography.

Verloop.io: Verloop.io is a conversational AI platform that automates customer support operations for e-commerce, fintech, and consumer businesses using AI-powered chatbots and voice agents. The platform handles inbound support queries, routes complex issues to human agents, and integrates with CRM and helpdesk tools to provide agents with AI-assisted response recommendations.\n\nThe company raised approximately $12M in Series A funding and serves customers across India, Southeast Asia, and the Middle East, processing tens of millions of customer interactions each month. Verloop.io has demonstrated measurable deflection rates for tier-one support queries, reducing human agent load by 40-70% for deployed customers.\n\nIn the rapidly growing customer experience AI market in India, Verloop.io targets the mid-market segment that is underserved by enterprise platforms from global vendors. The company's focus on regional languages, local payment integrations, and mobile-first customer journeys gives it an advantage in markets where English-only solutions fall short. Verloop.io competes in the customer support automation market against Freshworks' Freddy AI, Yellow.ai, and Haptik, with particular strength in the Indian e-commerce and fintech verticals. The company differentiates through deep integration with WhatsApp Business API, which is critical in India and Southeast Asia where WhatsApp is the dominant customer communication channel with over 500 million users. Verloop.io has automated millions of support conversations for clients including Nykaa, Cleartrip, and Decathlon India, positioning it as a category leader in conversational support for consumer-facing brands in high-growth emerging markets. Adept: Adept is an AI company founded in 2022 that develops AI agents capable of performing complex tasks across digital environments. The company specializes in creating AI systems that can interact with software applications, browsers, and APIs to automate workflows and assist with knowledge work. Adept's core technology focuses on large language models combined with reinforcement learning to enable agents that learn from user interactions and improve over time. The company raised $415 million in total funding and achieved a $1 billion valuation, securing investment from prominent venture capital firms including Khosla Ventures and others. Adept's approach targets enterprise automation, aiming to create agents that can handle tasks like data entry, research, customer support, and business process automation. The company positioned itself in the competitive AI agents landscape alongside other startups and established tech companies building autonomous systems. Adept was subsequently acquired, marking a significant exit in the AI sector. The acquisition reflected growing enterprise demand for AI automation tools and validated the market opportunity for agent-based systems. The company's focus on practical automation applications rather than consumer-facing AI differentiated its positioning. Adept's trajectory from founding through acquisition occurred during rapid expansion in generative AI investment and adoption across industries. Adept pioneered enterprise-focused AI agents designed to autonomously execute complex digital workflows through direct software interaction.

Verloop.io got there first, launching in 2015 — that's 7 years of extra runway. Adept didn't arrive until 2022. In AI, that kind of head start means more training data, deeper customer relationships, and a bigger talent moat.

Verloop.io has about 100-500 employees; Adept has about 200. A bigger team usually means more revenue or heavier VC backing, but in AI, small teams can build at massive scale.

Yes — they're direct rivals. Both Verloop.io and Adept compete in AI Agents, targeting many of the same buyers. If you're evaluating one, you should be looking at the other.