Verloop.io vs Fireflies AI

Fireflies AI has a disclosed valuation of $1B, while Verloop.io's valuation is not publicly available, making a direct size comparison difficult. Fireflies AI employs 150 people.

Fireflies AI has raised more in total funding at $19M, compared to Verloop.io's $12M — a gap of $7M. Combined, the two companies have completed 3 known funding rounds.

Fireflies AI leads with an Awaira Score of 82/100, while Verloop.io sits at 55/100. That 27-point gap reflects real differences in funding, scale, and traction — it's not a vanity metric.

Verloop.io was founded by Gaurav Singh in 2015. Fireflies AI was founded by Krish Ramineni in 2016. Visit each company's profile on Awaira for a full founder biography.

Verloop.io: Verloop.io is a conversational AI platform that automates customer support operations for e-commerce, fintech, and consumer businesses using AI-powered chatbots and voice agents. The platform handles inbound support queries, routes complex issues to human agents, and integrates with CRM and helpdesk tools to provide agents with AI-assisted response recommendations.\n\nThe company raised approximately $12M in Series A funding and serves customers across India, Southeast Asia, and the Middle East, processing tens of millions of customer interactions each month. Verloop.io has demonstrated measurable deflection rates for tier-one support queries, reducing human agent load by 40-70% for deployed customers.\n\nIn the rapidly growing customer experience AI market in India, Verloop.io targets the mid-market segment that is underserved by enterprise platforms from global vendors. The company's focus on regional languages, local payment integrations, and mobile-first customer journeys gives it an advantage in markets where English-only solutions fall short. Verloop.io competes in the customer support automation market against Freshworks' Freddy AI, Yellow.ai, and Haptik, with particular strength in the Indian e-commerce and fintech verticals. The company differentiates through deep integration with WhatsApp Business API, which is critical in India and Southeast Asia where WhatsApp is the dominant customer communication channel with over 500 million users. Verloop.io has automated millions of support conversations for clients including Nykaa, Cleartrip, and Decathlon India, positioning it as a category leader in conversational support for consumer-facing brands in high-growth emerging markets. Fireflies AI: Fireflies AI develops conversation intelligence software that records, transcribes, and analyzes meetings across multiple platforms including Zoom, Google Meet, Microsoft Teams, and Slack. Founded in 2016, the company specializes in extracting actionable insights from meeting audio through automatic transcription and AI-powered analysis. The platform identifies key topics, generates meeting summaries, tracks action items, and surfaces relevant discussion points for sales, customer success, and business intelligence teams. Fireflies AI competes in the growing conversation intelligence market alongside platforms like Gong, Chorus, and Otter.ai, differentiating through integration breadth and accessibility. The company has raised $19M in total funding and achieved a $1.0B valuation, indicating significant market validation. Operating at Series A stage, Fireflies AI targets mid-market and enterprise customers across sales, customer support, and operations. The platform emphasizes ease of use and integrations with existing business tools. Notable use cases include sales call analysis, customer meeting documentation, and compliance recording. The company uses natural language processing and machine learning to improve transcription accuracy and insight generation. Fireflies AI's growth trajectory reflects broader adoption of conversation intelligence tools in remote and hybrid work environments where asynchronous meeting review has become standard practice. Fireflies AI offers platform-agnostic conversation intelligence with deep integrations across major communication tools, enabling meeting analysis at scale.

Verloop.io got there first, launching in 2015 — that's 1 year of extra runway. Fireflies AI didn't arrive until 2016. In AI, that kind of head start means more training data, deeper customer relationships, and a bigger talent moat.

Verloop.io has about 100-500 employees; Fireflies AI has about 150. A bigger team usually means more revenue or heavier VC backing, but in AI, small teams can build at massive scale.

Yes — they're direct rivals. Both Verloop.io and Fireflies AI compete in AI Agents, targeting many of the same buyers. If you're evaluating one, you should be looking at the other.