Verloop.io vs Kore.ai

Kore.ai has a disclosed valuation of $1B, while Verloop.io's valuation is not publicly available, making a direct size comparison difficult. Kore.ai employs 1000+ people.

Kore.ai has raised more in total funding at $300M, compared to Verloop.io's $12M — a gap of $288M. Combined, the two companies have completed 4 known funding rounds.

Kore.ai leads with an Awaira Score of 90/100, while Verloop.io sits at 55/100. That 35-point gap reflects real differences in funding, scale, and traction — it's not a vanity metric.

Verloop.io was founded by Gaurav Singh in 2015. Kore.ai was founded by Raj Koneru in 2014. Visit each company's profile on Awaira for a full founder biography.

Verloop.io: Verloop.io is a conversational AI platform that automates customer support operations for e-commerce, fintech, and consumer businesses using AI-powered chatbots and voice agents. The platform handles inbound support queries, routes complex issues to human agents, and integrates with CRM and helpdesk tools to provide agents with AI-assisted response recommendations.\n\nThe company raised approximately $12M in Series A funding and serves customers across India, Southeast Asia, and the Middle East, processing tens of millions of customer interactions each month. Verloop.io has demonstrated measurable deflection rates for tier-one support queries, reducing human agent load by 40-70% for deployed customers.\n\nIn the rapidly growing customer experience AI market in India, Verloop.io targets the mid-market segment that is underserved by enterprise platforms from global vendors. The company's focus on regional languages, local payment integrations, and mobile-first customer journeys gives it an advantage in markets where English-only solutions fall short. Verloop.io competes in the customer support automation market against Freshworks' Freddy AI, Yellow.ai, and Haptik, with particular strength in the Indian e-commerce and fintech verticals. The company differentiates through deep integration with WhatsApp Business API, which is critical in India and Southeast Asia where WhatsApp is the dominant customer communication channel with over 500 million users. Verloop.io has automated millions of support conversations for clients including Nykaa, Cleartrip, and Decathlon India, positioning it as a category leader in conversational support for consumer-facing brands in high-growth emerging markets. Kore.ai: Kore.ai is an enterprise conversational AI platform that enables organizations to build, deploy, and manage intelligent virtual assistants across customer service, employee experience, and business process automation use cases. The platform offers a no-code builder, pre-built industry templates, and a proprietary natural language processing engine that supports more than 100 languages and dialects.\n\nThe company has raised approximately $250M across multiple funding rounds and serves over 200 Fortune 500 customers including major banks, telecom operators, healthcare systems, and retailers globally. Kore.ai processes billions of interactions annually and has expanded its product suite to include an AI agent management layer for orchestrating multi-agent workflows.\n\nWith a unicorn-level valuation and deep enterprise penetration, Kore.ai is one of the most commercially mature conversational AI platforms globally. The company competes directly with ServiceNow, Salesforce Einstein, and Microsoft Copilot in the enterprise AI assistant market, with a differentiated strength in omnichannel deployment and regulated industry compliance. Kore.ai competes in the enterprise virtual assistant market alongside Yellow.ai, Avaamo, and global players like Google Dialogflow and Microsoft Copilot Studio. The company has established a strong footprint in banking, healthcare, and telecommunications, where its no-code bot builder and pre-built industry templates significantly reduce deployment timelines. With headquarters in both Orlando and Hyderabad, Kore.ai serves over 200 enterprise clients globally and has been recognized by Gartner as a leader in the conversational AI platform category, positioning it as one of India's most internationally competitive AI agent companies.

Kore.ai got there first, launching in 2014 — that's 1 year of extra runway. Verloop.io didn't arrive until 2015. In AI, that kind of head start means more training data, deeper customer relationships, and a bigger talent moat.

Verloop.io has about 100-500 employees; Kore.ai has about 1000+. A bigger team usually means more revenue or heavier VC backing, but in AI, small teams can build at massive scale.

Yes — they're direct rivals. Both Verloop.io and Kore.ai compete in AI Agents, targeting many of the same buyers. If you're evaluating one, you should be looking at the other.