Observe.AI
Observe.AI's full profile: funding, valuation, competitors, and the people behind the company.
Awaira Score
Out of 100
HQ
United States
Founded
2017
Raised
$214M
Stage
Series C
Team
350
About Observe.AI
Observe.AI is an enterprise artificial intelligence platform founded in 2017 that specializes in conversation intelligence and quality management for contact centers and customer-facing teams. The company's core technology uses machine learning to analyze customer interactions—including calls, emails, chats, and video—to extract insights, identify coaching opportunities, and improve operational…
Key Facts
- Observe.AI has raised a total of $214M in disclosed funding across 3 funding rounds.
- Observe.AI was founded in 2017 by Swapnil Jain and is headquartered in United States.
- Observe.AI employs approximately 350 people.
- Observe.AI operates in the Enterprise AI category and is currently at the Series C stage.
- Observe.AI has an Awaira Score of 63/100, ranking it among the tracked AI companies on Awaira.
- Observe.AI's most recent funding round was a Series C of $154M closed in January 2022, led by Sapphire Ventures.
Source: Awaira · Updated Mar 24, 2026
Valuation
N/A
Post-money
Total Raised
$214M
All rounds
Awaira Score
63/100
Founded
2017
350 employees
Strengths & Risks
Strengths
Strong Awaira Score of 63/100
Growing team of 350 employees
Late-stage with proven business model
Considerations
Valuation not publicly disclosed
Analysis based on publicly available data. Not investment advice.
Funding Velocity
3
Total Rounds
$71.33M
Avg Round Size
3.1yr
Funding Span
Observe.AI raised 3 rounds over 3.1 years, averaging $71.33M per round — a pace of roughly one round every 12 months.
Awaira estimate based on public data. Not financial advice.
How does Observe.AI stack up against competitors?
Competitor Comparison
| Metric | ★Observe.AI | Canva | Notion | Delhivery AI |
|---|---|---|---|---|
| Awaira Score | 63/100 | 95/100 | 91/100 | 90/100 |
| Total Raised | $214M | $589M | $418M | $1.25B |
| Valuation | N/A | $42B | $11B | $3.45B |
| Stage | Series C | Private | Private | Public |
| Founded | 2017 | 2013 | 2013 | 2011 |
| Employees | 350 | 7500 | 2500 | 5000+ |
| Country | 🇺🇸 | 🇦🇺 | 🇺🇸 | 🇮🇳 |
Investors in Observe.AI
Funding Rounds
InactiveLed by Sapphire Ventures
$154M
Jan 2022
Led by Sapphire Ventures
$50M
Jan 2021
Led by Accel
$10M
Jan 2019
Observe.AI Latest News
B Capital Group Backs Observe.AI's Contact Center Intelligence Platform
Observe.AI Raises $125 Million for AI-Powered Contact Center Analytics
Observe.AI Announces Strategic Partnerships to Scale AI Operations
Observe.AI Reports Strong Growth as AI Industry Accelerates
Open Positions at Observe.AI
View all jobs →Founded Same Year (2017)
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