Kapture CX
Kapture CX's full profile: funding, valuation, competitors, and the people behind the company.
Awaira Score
Out of 100
HQ
India
Founded
2014
Raised
$18M
Stage
Series B
Team
200-500
About Kapture CX
Kapture CX is an AI-powered customer relationship management and customer experience platform built for enterprise and mid-market companies in India and Southeast Asia. The platform combines ticketing, omnichannel support, field service management, and AI-driven analytics into a unified suite that surfaces actionable insights from customer interaction data.\n\nThe company raised approximately…
Key Facts
- Kapture CX has raised a total of $18M in disclosed funding across 3 funding rounds.
- Kapture CX was founded in 2014 by Sheshgiri Kamath and is headquartered in India.
- Kapture CX employs approximately 200-500 people.
- Kapture CX operates in the Enterprise AI category and is currently at the Series B stage.
- Kapture CX has an Awaira Score of 58/100, ranking it among the tracked AI companies on Awaira.
- Kapture CX's most recent funding round was a Series B of $12.6M closed in February 2017.
Source: Awaira · Updated Mar 24, 2026
Valuation
N/A
Post-money
Total Raised
$18M
All rounds
Awaira Score
58/100
Founded
2014
200-500 employees
Strengths & Risks
Strengths
Large team of 200-500+ employees
Established market presence (founded 2014)
Part of India's rapidly growing AI ecosystem
Considerations
Valuation not publicly disclosed
Analysis based on publicly available data. Not investment advice.
Funding Velocity
3
Total Rounds
$6M
Avg Round Size
2.7yr
Funding Span
Kapture CX raised 3 rounds over 2.7 years, averaging $6M per round — a pace of roughly one round every 11 months.
Awaira estimate based on public data. Not financial advice.
How does Kapture CX stack up against competitors?
Competitor Comparison
| Metric | ★Kapture CX | Canva | Notion | Delhivery AI |
|---|---|---|---|---|
| Awaira Score | 58/100 | 95/100 | 91/100 | 90/100 |
| Total Raised | $18M | $589M | $418M | $1.25B |
| Valuation | N/A | $42B | $11B | $3.45B |
| Stage | Series B | Private | Private | Public |
| Founded | 2014 | 2013 | 2013 | 2011 |
| Employees | 200-500 | 7500 | 2500 | 5000+ |
| Country | 🇮🇳 | 🇦🇺 | 🇺🇸 | 🇮🇳 |
Funding Rounds
Inactive$12.6M
Feb 2017
$3.96M
Oct 2015
$1.44M
Jun 2014
Kapture CX Latest News
Founded Same Year (2014)
Similar by Funding Stage (Series B)
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