K
Awaira Score
58
Out of 100
Valuation
N/A
Post-money
Total Raised
$18M
All rounds
Awaira Score
58/100
Founded
2014
200-500 employees
What They Build
March 2026Kapture CX is an AI-powered customer relationship management and customer experience platform built for enterprise and mid-market companies in India and Southeast Asia. The platform combines ticketing, omnichannel support, field service management, and AI-driven analytics into a unified suite that surfaces actionable insights from customer interaction data.\n\nThe company raised approximately $18M…
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StageSeries B
Employees200-500
Country🇮🇳 India
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Funding Rounds
Series B · No public funding round data available yet.
Founded Same Year (2014)
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View all alternatives to Kapture CX →Frequently Asked Questions
What is Kapture CX's valuation?▾
Kapture CX's valuation is not publicly disclosed.
Who invested in Kapture CX?▾
Investor information for Kapture CX is not publicly available at this time.
When did Kapture CX last raise funding?▾
No public funding round data is currently available for Kapture CX.
How many employees does Kapture CX have?▾
Kapture CX has approximately 200-500 employees.
What does Kapture CX do?▾
Kapture CX is an AI-powered customer relationship management and customer experience platform built for enterprise and mid-market companies in India and Southeast Asia. The platform combines ticketing, omnichannel support, field service management, and AI-driven analytics into a unified suite that surfaces actionable insights from customer interaction data.\n\nThe company raised approximately $18M in Series B funding and serves large enterprises in BFSI, retail, logistics, and manufacturing, with deployments across India, Sri Lanka, and the Philippines. Kapture CX differentiates through its offline-capable mobile apps for field service teams and its deep localization for Indian enterprise workflows.\n\nAs Indian enterprises modernize customer operations and move away from legacy CRM systems, Kapture CX targets a replacement market that global players like Salesforce and Zendesk have historically found difficult to penetrate at competitive price points. The company's vertical depth in logistics and field service gives it stickiness in sectors where customer interaction complexity is high.