Freshworks
Freshworks's full profile: funding, valuation, competitors, and the people behind the company.
Awaira Score
Out of 100
HQ
United States
Founded
2010
Raised
$400M
Stage
Public
Team
7500
About Freshworks
Freshworks is a publicly traded enterprise software company founded in 2010 that provides customer engagement and business operations platforms. The company develops cloud-based solutions including Freshdesk (customer support), Freshsales (CRM), Freshservice (IT service management), and Freshchat (conversational AI). These products incorporate AI capabilities for automation, predictive analytics,…
Key Facts
- Freshworks is valued at $3.23B as of March 2026.
- Freshworks has raised a total of $400M in disclosed funding across 6 funding rounds.
- Freshworks was founded in 2010 by Girish Mathrubootham and is headquartered in United States.
- Freshworks employs approximately 7500 people.
- Freshworks operates in the Enterprise AI category and is currently at the Public stage.
- Freshworks has an Awaira Score of 76/100, ranking it among the tracked AI companies on Awaira.
- Freshworks's most recent funding round was a IPO closed in October 2021.
Source: Awaira · Updated Mar 24, 2026
Valuation
$3.23B
Post-money
Total Raised
$400M
All rounds
Awaira Score
76/100
Founded
2010
7500 employees
Strengths & Risks
Strengths
Unicorn status with $3.23B valuation
Strong Awaira Score of 76/100
Large team of 7500+ employees
Analysis based on publicly available data. Not investment advice.
Funding Velocity
6
Total Rounds
$39.2M
Avg Round Size
10.0yr
Funding Span
Freshworks raised 6 rounds over 10.0 years, averaging $39.2M per round — a pace of roughly one round every 20 months.
Awaira estimate based on public data. Not financial advice.
How does Freshworks stack up against competitors?
Competitor Comparison
| Metric | ★Freshworks | Canva | Notion | Delhivery AI |
|---|---|---|---|---|
| Awaira Score | 76/100 | 95/100 | 91/100 | 90/100 |
| Total Raised | $400M | $589M | $418M | $1.25B |
| Valuation | $3.23B | $42B | $11B | $3.45B |
| Stage | Public | Private | Private | Public |
| Founded | 2010 | 2013 | 2013 | 2011 |
| Employees | 7500 | 7500 | 2500 | 5000+ |
| Country | 🇺🇸 | 🇦🇺 | 🇺🇸 | 🇮🇳 |
Investors in Freshworks
Funding Rounds
InactiveUndisclosed
Oct 2021
Led by Sequoia Capital
$80M
Jan 2020
Led by CapitalG
$60M
Jan 2018
Led by Sequoia Capital
$50M
Jan 2015
Led by Google Capital
$5M
Apr 2012
Led by Accel
$1M
Dec 2011
Freshworks Latest News
Warburg Pincus Portfolio Sees AI Transformation as Freshworks Integrates Freddy AI
Freshworks Closes Funding Round as Investor Interest in AI Surges
Freshworks Launches Freddy AI Copilot for Customer Service Automation
Freshworks Launches Generative AI Features for Enterprise Workflow Automation
Open Positions at Freshworks
View all jobs →Founded Same Year (2010)
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